Contact Information

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How do I update my contact Information (Admin/Billing/Owner/Tech)?

Changing your contact information will update the contact information we maintain on file for you. If you do not have the Whois Privacy service enabled, this update will also change the contact information in the Whois record for your domain.

There are four contact positions that we list for a domain. Your public whois record will report these as Registrant (Organization contact), Administrative, and Technical. The Billing contact is not displayed in the Whois record.

  1. Log in to your domain profile (see this page for instructions)
  2. On the navigation menu, move your mouse pointer over Contacts and then click on the Owner, Administrative, Billing, or Technical contact position you wish to edit.
  3. This will bring you to a form where you can update the contact name, address, phone number, and email address.

It is crucial that the Administrative Contact’s email address remain valid. This is often used to confirm changes for your domain, and if invalid, could block the control of your domain. Step by Step Instructions:

Updating Multiple Domains at once

By defaul, the interface will set the option to update other domain names that are configured with the same contact information already set for the domain. This helps keep contact information accurate and consistent. You can choose to override the options to update other domain names, or choose to update all domains in the account.

Please keep in mind, not all updates will have an effect on the Whois record for the domain, especially if you have Privacy enabled. It’s normal for updates to a domain to take time to be reflected in the Whois record.


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